Privacy Policy

PT Avia Avian Tbk. is committed to providing the best experience through our website by offering complete and accurate information about the products and services we offer. To achieve this, we strive to understand how you interact with our site and use the information we provide, so that we can deliver better services tailored to your needs.

We are committed to protecting the privacy and security of your personal data in accordance with applicable laws in Indonesia, including Law No. 27 of 2022 on Personal Data Protection, as well as Law No. 11 of 2008 on Electronic Information and Transactions.

Information Collection

PT Avia Avian Tbk. will collect personal information only in the amount necessary for legitimate and relevant operational purposes. Such information may be collected directly from the individual concerned, through third parties, or from publicly available information. We affirm that the collection of personal information will not be conducted in an unlawful manner or in a way that violates applicable regulations.

1. Information We Collect

We may collect various types of information when you use our website, including:ยท Personal Information: Such as your name, email address, phone number, shipping address, and other information you provide when you register, fill out a contact form, or interact with us through customer service.
Automated Information: Such as your IP address, device type, browser used, pages accessed, and location information (if permitted by your device).
Cookies and Similar Technologies: We use cookies to enhance the user experience on our site. Cookies are text files stored on your device to collect data about your preferences and behavior on our site. You can configure your browser to reject cookies, but this may affect your experience on our site.

2. How We Use Your Information

The information we collect is used for various purposes, including:
Providing and Maintaining Services: To ensure our website functions properly and provides an optimal user experience.
Improving User Experience: To understand how users interact with our site and deliver relevant content.
Marketing and Communication: We may use your information to send you notifications, product information, special offers, and updates that may be of interest to you. You can choose to unsubscribe from marketing communications at any time.
Security and Protection: To prevent fraud, perform verification, and protect our website and your data.

3. Disclosure of Information

We will not sell, rent, or share your personal information with third parties without your explicit consent, except in the following cases:
Related Third Parties: We may share your information with third-party service providers who help us operate our website and provide services, such as shipping service providers, or analytics.
Legal Obligations: We may disclose your personal information if required by law, for example, to comply with a legitimate legal request or process, or to protect our rights or the rights of others.

4. Information Security

We are committed to maintaining the confidentiality of your personal information. We implement various technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, it is important to remember that no data transmission or storage system can fully guarantee security.

5. Disclosure and Access to Personal Information

Should there be a request related to the disclosure, correction, deletion, or cessation of use of stored personal information, PT Avia Avian Tbk. will follow up on the request in accordance with applicable procedures, after confirming that the request is from the individual concerned. In accordance with the provisions of the Personal Data Protection Law, stored personal information may be disclosed, corrected, or deleted, unless its existence could harm the public interest or is protected by applicable laws and regulations.

6. Changes to the Privacy Policy

PT Avia Avian Tbk. reserves the right to make changes to this Privacy Policy if necessary, to ensure better management of personal information and compliance with applicable regulations. Any policy changes will be announced through our website, and will take effect immediately upon publication, unless otherwise specified.

7. Contact Information

For questions or requests related to the management of personal information, including your right to request access, correction, or deletion of personal data, you can contact us through the contact form available on our website.